Last updated: November 11, 2026
Palmetto Battery Pros (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you visit palmettobatterypros.com, shop with us, or contact us, and how we use and protect it.
Information we collect
- Information you give us: your name, email, phone number, billing and shipping address, and order details when you place an order, create an account, request a call back, or fill out a contact form. We also keep what you tell us about your cart, boat or vehicle so we can recommend the right battery.
- Payment information: card payments are processed by our payment providers (such as GoDaddy Payments and PayPal). We do not store your full card number on our website.
- Information collected automatically: like most websites, we collect basic technical data such as your browser type, device, pages visited and approximate location, using cookies and similar tools.
How we use your information
- To process, ship and support your orders, including installation, warranty and returns.
- To answer your questions and call you back when you ask us to.
- To recommend batteries and parts that fit your cart, boat or vehicle.
- To send order updates and, if you opt in, occasional offers. You can unsubscribe at any time.
- To keep our website secure, prevent fraud, and improve how the site works.
- To meet legal, tax and accounting requirements.
How we share information
We do not sell or rent your personal information. We share it only with companies that help us run our business, and only as needed:
- Payment processors, to take payment.
- Shipping carriers, to deliver your order.
- Website, hosting and email service providers that keep the site and our communications running.
- Battery manufacturers, when needed to register or process a warranty claim for you.
- Authorities, when required by law or to protect our rights and our customers.
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.
Text messages and calls
If you give us your phone number, we will use it to contact you about your order or request. We will only send marketing texts if you have agreed to receive them, and you can reply STOP at any time to opt out.
How we protect your information
Our checkout uses encrypted (SSL) connections, and access to customer information is limited to people who need it to serve you. No method of transmission or storage is 100% secure, but we work to protect your information.
How long we keep it
We keep order and customer records as long as needed to provide service, honor warranties, and meet legal and tax requirements.
Your choices
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us using the details below. If you have an account, you can update your details in My Account.
Children
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Questions about this policy or your information? Contact us, email palmettobatterypros@gmail.com, or call (843) 744-2020.